Setup - Could not obtain information about Windows NT group userPermanent link for this heading

Last update: 4 August 2017

SummaryPermanent link for this heading

Fabasoft Setup may fail at the beginning of step Installing Fabasoft Folio Backend Services with a database system error

error: A database system error occured: SQLSTATE: 42000, Error: 15404, Severity: 16, State: 19

Microsoft OLE DB Provider for SQL Server: Could not obtain information about Windows NT

group/user '\', error code 0x5.

    

InformationPermanent link for this heading

This error might occur if you have changed the hostname of your Microsoft SQL Server.

SolutionPermanent link for this heading

Remove and Reinstall Microsoft SQL Server.

Applies toPermanent link for this heading

  • Fabasoft Folio on Windows platforms (all releases)
  • Fabasoft eGov-suite on Windows platforms (all releases)

when used with

  • Windows SQL Server 2005
  • Windows SQL Server 2008

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