Error when calling fsccab81.CABExtractFromCAB

Last update: 4 August 2017

Summary

Symptoms Error after scanning an image document using a Windows Webservice.

Webservice Eventlog might show:

       Application error

Error: COO.1.1.1.2662/COOSYSTEM@1.1:DLLERR_FAILURE

Text: DLL: Error when calling "fsccab81.CABExtractFromCAB"

(The system cannot open the device or file specified. (0x8007006E/2147942510))

Object: 10.7800.1.16{Administrator, System}[____R___________:1]

Action: 1.1001.1.75804[____RC_______D__:1]

Library: fsccab81

Function: CABExtractFromCAB

User: SUPPORT\web_elex80sp1

Process: 2224 (0x000008B0) [W3WP]

Thread: 2912 (0x00000B60)

Version: 9.2.5.67

System: Win2k3 5.02 Build 3790 Service Pack 2.00

Cause System Variables TMP and TEMP have been modified from %SystemRoot%\TEMP to another value.

Soluiton

• Set System Variables TMP and TEMP back to %SystemRoot%\TEMP

• Restart the Fabasoft Webservice.

Applies to

• Fabasoft eGov-Suite (Windows Webservices)
• Fabasoft eCRM-Suite (Windows Webservices)