Kofax Capture A disk error occured during a read operation

Last update: 4 August 2017

Summary

You might have a batch in the Quality Control with this error message

       Script-Nr. 1 (Fabasoft Folio) [-2147827010 A disk error occured during a read operation.

(8003001e/-2147287010)]

Information

The name of the object that will be generated in the Fabasoft domain after exporting the batch might contain special characters ( ÖÜÄöüä<>&!"§$%/()=?#'´ ).

The most common cause is that the name of the Kofax batch contains special characters and this name will be used as object name.

Solution

This issue has been fixed with a current build of the Fabasoft Release script:

• 12.0.7.108 (FolioPluginKofax.msi)
• 9.2.5.129 (FscCtlVrl.msi+FSCVASC)

Applies To

• Fabasoft Folio 2012 Winter Release
• Fabasoft Folio 2009 Fall Release
• Fabasoft eGov-Suite 2012
• Fabasoft eGov-Suite 8.0 SP1