Client Information ToolPermanent link for this heading

Last update: 6 April 2022

This tool collects information about a client's installed software and user configuration.

DownloadPermanent link for this heading

ClientInformationTool.zip
(SHA-256: F05460043E09BC2BE624E1DD44DEEFFA33CC6743FC6468F72512556510167D3E)
Current Version 1.5

Release NotesPermanent link for this heading

Changes 1.5

  • Use current working directory for temporary files, to support clients with temp folder protection

Changes 1.4

  • Add support for new Side-By-Side Plugin Installations.
  • Use SHA-256 for calculated hashes.

Changes 1.3

  • Improved listing of Filetype Associations
  • Add Support for new Fabasoft Folio Client
  • Listing of Group Policy Internet Explorer Zone Settings

Changes 1.2

  • Improved Registry Evaluation for Clients where normal Registry Evaluation has been disabled
  • Determine Default Browser

Changes 1.1

  • Evaluate Environment Variables

Changes 1.0

  • Support Clients where Registry Evaluation has been disabled

Changes 0.9

  • Evaluation of Installed Applications

Changes 0.8

  • Listing of Filetype Associations
  • General Code Improvements

Changes 0.7

  • Improved Zip File Handling
  • Localization Support
  • German Localization
  • Internet Explorer Extension Listing
  • Microsoft Office AddIn Listing

Changes 0.6

  • Initial Release

UsagePermanent link for this heading

  • Copy the file ClientInformationTool.cmd onto the client from which the information should be collected
  • Execute ClientInformationTool.cmd , with the user account whose information should be collected, by double clicking on the file

Windows policy settings, such as the deactivation of powershell, or virus scanners may prevent the execution of the script. Therefore, please test the execution under user permissions if it can execute.

ResultPermanent link for this heading

After finishing execution, a file named ClientInformation.zip should exist in the current directory. Should there be insufficient access rights to store the file in the current directory, it will display the path to a temporary location containing a file named ClientInformation.zip . If the tool fails because of any other error it will display a message regarding the necessary steps to gather the collected information.

Tested environmentsPermanent link for this heading

  • Windows XP
  • Windows 7 (x86)
  • Windows 7 (x64)
  • Windows 8 (x64)
  • Windows 8.1 (x64)
  • Windows 10 (x64)
  • Windows 11 (x64)
  • Windows Terminal Server 2008 R2

Collected informationPermanent link for this heading

  • Operating system version, architecture and environment variables
  • Network configuration
  • Installed Microsoft hotfixes
  • User's name, windows domain and group memberships
  • Version, size and filehash of the installed version of Internet Explorer
  • Internet Explorer security zone configuration
  • Installed Internet Explorer Extensions
  • Version, size and filehash of the installed version of Mozilla Firefox (if any)
  • Version, architecture, size and filehash of the installed versions of Microsoft Office Outlook, Word, Excel and PowerPoint
  • Installed Microsoft Office Outlook, Word, Excel and PowerPoint AddIns
  • Application and system event logs (on Windows XP only for administrative users)
  • Overview of the configuration and installation details for currently installed Fabasoft Software
  • Version, size, filehash and configuration of the installed versions of Fabasoft Toolmanager, Fabasoft Folio Plugin, Microsoft Office AddIns and Fabasoft Folio Cloud Plugin
  • Logfiles generated by the Fabasoft Toolmanager and/or Fabasoft Folio Plugin
  • Version, size, filehash and configuration of the installed version of the Fabasoft Printer Ports

ReferencesPermanent link for this heading